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Sewing Machine Service & Repair
by Brian Gottier
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Operation Shutting Down
April 30, 2025 will be the last day that Between Stitches will accept machines for me to service or repair.
- I never imagined that I would be doing this work for the last 25 years... but it's been a good run. I don't have any recommendations for you on who to take your machine(s) to.
- Machines in the service queue are expected to be completed by May 30, 2025, but this depends on how many come in before May 1.
- I will be honoring my labor guarantee, which is 90 days. During this time, if you suspect that my labor was not satisfactory, I will look at your machine and determine if that is the case. I cannot perform new repairs during this time that are outside of original service/repair scope.
Brian Gottier, a factory trained sewing machine technician, offers sewing machine, serger, and embroidery unit repairs and service out of Between Stitches in Temecula, California. His services include repairs, cleaning, lubrication, full technical adjustments, and restoration. As a factory trained sewing machine technician, Brian works on Janome, Elna, Necchi, Bernina and various other makes and models of machines. He has experience working on Juki machines, older Singer machines, older Pfaff and Viking sewing machines, and most Kenmore sewing machines. Please call if you would like to know if Brian works on a particular model you own. Even if it's not one of the brands he has had experience with, he will usually be able to work on it unless it is computerized and/or has electronic circuitry.
With service experience in sewing machine repair that dates back to 1999, Brian has the technical expertise to fix your machine right the first time. Many of the problems associated with machines can be fixed quickly. Recommended by many customers, and with a great reputation that speaks for itself, Brian has serviced machines sent to him from all over the United States. Don't just trust your machine to any sewing machine technician. It is always important to have precision machinery serviced by someone who really knows what they are doing. Bring in or send your machine to Brian today!
What I Need For Your Service or Repair
Make sure to bring, or send the following items with your machine:
- Foot Control
- Power Cord
- Zig-Zag Presser Foot
- Buttonhole Foot (if you are having problems with buttonholes)
- Standard Needle Plate
- Bobbin Case
- An Empty Bobbin
For embroidery machine service, also bring:
- Embroidery Foot
- Embroidery Bobbin Case
- A Medium or Smaller Embroidery Hoop
- No Large, Giant, or Mega Hoops Please
- Any Special Cords
Please note: In most cases I do not have the essential accessories or parts for your specific machine. I may have to send you back home to get a power cord, foot control or one of the items listed above if you do not bring them.
Also: I do not check in accessories or parts that I do not need. Items not on my list will usually be sent back home with you, especially cases, since they take up a lot of space.
General Service Rates
Annual Service
| Most Machines* | $168.99 |
| Berninas* | $214.99 |
| Machines w/ Built-in Emb. Unit | $229.99 |
| Machines w/ Detachable Emb. Unit | $252.99 |
| Sergers | $195.99 |
| Convertible Sergers | $239.99 |
| Bernina 1630 or newer 830e | N/A |
| Newer Bernina (2015+) | N/A |
*Through the years I was never fully trained to work on Pfaff, Viking, or Brother sewing machines. There are so many machines in the world that I can't possibly work on all of them. If you check in your sewing machine and I can't work on it, there will be no charge.
* In general, I don't work on Bernina machines that were produced after 2014. I also don't work on the 830e embroidery capable sewing machines. If you check in your sewing machine and I can't work on it, there will be no charge.
*I don't sell parts, and parts availability is strictly as provided by the place where you check your machine into. Please ask them about parts availability for your machine before checking in your machine, especially if something is broken.
Clean & Oil
| Most Machines | $131.99 |
Diagnostic Estimate
| Most Machines | $102.99 |
Minimum Service Charge
| $69.99 |
Machine Restoration
| No longer offered |
- Machines with embroidery units may be checked in as regular machines if requested at check-in, and embroidery unit will not be cleaned, adjusted, checked, or sewn out.
- Two technical adjustments are included in the price of an annual service. Additional fees apply for extra adjustments.
- Parts charges and additional labor fees may apply to all annual and complete services.
- No adjustments are made or checked during a Clean & Oil service. Clean and oil service is only suitable if your machine was already working perfectly, but needed to be cleaned and oiled.
Appointments
We are no longer offering appointments at this time. We can be flexible and try to accomodate you if you are coming from a great distance away. Please contact us for more information.